RC-2348
Application Production Support
- Higher education in Information Technology;
- More than 4 years' professional experience in a similar role;
- Experience with Application Performance Monitor, specifically Dynatrace;
- General knowledge of IT infrastructures;
- Proven experience with RedHat Linux;
- Experience with Shell Scripting;
- Fluency in English;
- Good communication skills and team spirit;
- Good organizational skills, autonomy and proactivity;
- Ability to think outside the box and come up with proposals to improve processes.
- Support the business in its IT needs and understand business workflows and scenarios;
- Manage incidents, requests and changes;
- Provide the business, team members and other project/task partner teams with updates on the problem/task/project;
- Understand the underlying problem and the associated patch fix/release, identify the systemic problem and contribute to improving post-release checkouts;
- Improve day-to-day tasks by creating scripts and automating procedure-oriented tasks.
- With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
- At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
- Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
- Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.