Rumos Elected Best IT Training Company

Rumos is a highly respected and influential leader in Information Technology (IT) training and consulting in Portugal.  Renowned for its extensive expertise across diverse areas of Information Technology, Rumos has solidified its position as a standout in the professional training sector.

Through strategic partnerships and recognition from prestigious Portuguese and international technology organizations, Rumos remains at the forefront of global innovation, continually staying abreast of cutting-edge advancements.

Recently, the organization was honored as the "Number 1 Brand in the Professionals’ Choice Awards" in the "Professional Training in Information Technology" category by ConsumerChoice – Consumer Satisfaction Assessment Center."

Imagens de Marca spoke with Inês Vacas, Head of Marketing at Rumos, to uncover the reasons that led to this prestigious award.

Five Key Attributes Behind This Award

• Accessible and clear course information and communication, ensuring clients can easily understand and access relevant details;
• Credibility and reputation of the trainers;
• Prompt and efficient responses to client inquiries;
• Training programs tailored to meet current market demands;
• Flexibility to customize program content to specific needs.

The "Superpower" of Rumos

Rumos empowers professionals with the "superpower" of evolution, equipping them to adapt and thrive in an ever-changing market landscape.

Challenges in the Market

Those seeking IT professional training naturally prioritize the most current and relevant programs. That said, the key challenge lies in maintaining a course portfolio that consistently aligns with the latest technological trends and market needs.

Keeping pace with rapid technological advancements is crucial to equipping professionals with the necessary skills. Additionally, personalized training solutions tailored to individual needs are highly valued and essential for effectively addressing workforce demands.

Rumos is dedicated to meeting these challenges by delivering innovative training programs and high-quality certifications that empower professionals to excel in this ever-evolving field.

The Most Unusual Questions from Consumers

Occasionally, we receive unique and challenging inquiries. For instance, a philately enthusiast (someone who collects and studies postage stamps and related materials) once asked if we offered any courses to help organize and manage their stamp collection.

This unusual request caught our attention and provided us with the opportunity to showcase how programming skills can be applied even to hobbies that seem unrelated to technology.

We guided the client toward an appropriate software development course, illustrating how programming principles could be used to create a stamp cataloging platform.

This experience reaffirmed our commitment to addressing and supporting our clients’ needs, no matter how unique they may be.

Services Inspired by Consumer Needs

At Rumos, we are always attentive to the needs of professional consumers, continuously adjusting our products and services to meet their demands. Our 2024 training portfolio, with a strong emphasis on emerging technologies, reflects the valuable feedback we have received from professional consumers.

Many of our specialized training solutions, originally designed to meet specific consumer needs, have become part of our standard offerings due to their relevance. This ensures they remain accessible to professionals seeking to develop new skills in these areas.

This continuous cycle of adaptation reflects our dedication to responding to market dynamics, turning specific demands into widely accessible learning opportunities.

Five Factors That Make Rumos a Future-Ready Brands

Rumos is committed to maintaining its leadership in the professional training market through continuous adaptation and innovation. At the heart of this mission is anticipating trends in Information Technology and delivering training solutions that align with the latest market trends. Establishing new strategic partnerships with leading companies and technology organizations is equally vital in ensuring our offering aligns with industry demands.

Equally important is our unwavering focus on delivering an exceptional customer experience. From course enrollment to completion, we strive to provide an intuitive learning environment enhanced by efficient support and ongoing feedback, allowing us to continually refine and elevate the quality of our services.

At Rumos, we remain dedicated to offering personalized training programs tailored to the unique needs of professionals, ensuring flexibility and relevance to their career aspirations. Beyond this, we envision Rumos as a hub of knowledge and opportunity, fostering a global learning community that encourages knowledge sharing, networking, and collaboration among IT professionals.
 

Article published in Imagens de Marca on March 4, 2024. Click here to access the original source (in Portuguese).